Why don’t all providers on the EvergreenHealth Neuroscience, Spine & Orthopedic Institute website show ratings?
Only providers employed by the EvergreenHealth Medical Group (EHMG) are included in the ratings. We don’t have access to the data for independent providers.


Why don’t we see patient ratings and comments for every EHMG provider?
Ratings don’t display until a provider has received a minimum of 30 completed patient surveys, so some of our new providers may not show ratings right away.


The provider has been in practice for years; why doesn’t he/she have the minimum of 30 completed surveys?
While the provider may have been practicing for some time, they may be a new member of the employed EvergreenHealth Medical Group. Once these providers are set up on the patient satisfaction survey, and have accrued the minimum 30 reviews, their ratings will show.